VA COVER FOR PERSONAL STYLIST...

Circumstances
Absence of the PA/administrator of a business offering a personal styling service including style shopping and personal wardrobe consultations along with an image consultancy service.

Solution
KNVA was able to immediately take over all the duties of the absent employee:
• receiving and responding to enquiries by telephone or email
• discussing options, personal preferences and dates with prospective customers
• liaising with the stylist in order to set up the appointments
• corresponding by email and post with customers and stylists
• sending daily updates to the client
• updating booking and invoice records

Outcome
A seamless transition and no inconvenience to the client.